TERMS AND CONDITIONS

GENERAL TERMS AND CONDITIONS

These Conditions regulate the use of ETIQUETAS ANVER and any other related contract or legal relationship entered into with the owner in a legally binding manner.

Users must read this document carefully.

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), ETIQUETAS ANVER SL informs that it is the owner of the website www.etiquetasanver.com.

The owner of this website is ETIQUETAS ANVER SL, with CIF B60760204 and registered office at POLÍGONO INDUSTRIAL LA BAILETA, CALLE A, 3 08348, CABRILS (BARCELONA), registered in the Mercantile Registry, in volume 30731, folio 92, page B 127501e registration 5.

The email address to contact the company is: anver@etiquetasanver.com.

This document constitutes a legally binding contract between you, the User, and the company that operates ETIQUETAS ANVER, SL for your use of this website (www.etiquetasanver.com) and the application, and, in any case, for the use of the services provided. “Legally binding contract” means that from the moment you accept these terms of use, the provisions of this contract will be binding on the relationship between you and us.

- REGISTRATION, ANVER LABEL CONTENT AND PROHIBITED USES

Record

In order to use the Service or any part of it, Users must register, providing all the information requested in the corresponding registration form, truthfully and completely, and also fully accept the privacy policy and these general conditions. Users will be responsible for preserving the confidentiality of their access credentials.

It is understood that under no circumstances may the Owner be held responsible in the event of loss, disclosure, theft or unauthorized use by third parties, for any reason, of the User's access credentials.

Deletion and closure of accounts

Registered Users may cancel their accounts and cease using the Service at any time, through the ETIQUETAS ANVER interface or by contacting the Owner directly.

In the event of violation of these Conditions by the User, the Owner reserves the right to suspend or close the User's account at any time and without prior notice.

The Owner reserves the right to suspend or terminate the User's account at any time and without notice if it believes that:

• the User has violated the terms of this Agreement; and/or

• the fact that the User accesses or uses this Service may cause harm to the Owner, other Users or third parties; and/or

• the use of ETIQUETAS ANVER by the User may imply the violation of a legal or regulatory provision; and/or

• in the event of an investigation resulting from a judicial action or carried out by government authorities; and/or

• the Owner, at its sole discretion, considers that for any reason the account is inappropriate, offensive or in violation of the terms of this Agreement.

Content available

The content available on ETIQUETAS ANVER is protected by current intellectual property laws and related international treaties. Unless otherwise indicated, its use is permitted only within the framework of the terms established in this clause.

The Owner grants the User, during the entire term of this Agreement, a personal, non-transferable and non-exclusive license to use said content. This license is intended for personal use only and does not include commercial use. It is also limited to the User's device.

Accordingly, the User may not copy and/or download and/or share (beyond the limitations set out below), modify, publish, transmit, sell, sublicense, edit, transfer or assign to third parties or create derivative works using such content, even that belonging to third parties, that is available on ETIQUETAS ANVER, nor may he/she allow any third party to do so through the User or through his/her device, even if it were without the User's knowledge.

Where expressly indicated on ETIQUETAS ANVER, the User may be authorised, solely for his/her personal use, to download and/or copy and/or share certain content that is available through ETIQUETAS ANVER, exclusively for his/her personal use and provided that the attribution of copyright and all other attributions requested by the Owner are correctly indicated.

Content provided by third parties

The Owner will not carry out any prior moderation of the content and links provided by third parties before their publication on ETIQUETAS ANVER. The Owner is not responsible for the content or its availability.

Content provided by the User

Users are responsible for their own content and that of third parties that they share through ETIQUETAS ANVER, by uploading, publishing content on ETIQUETAS ANVER or by any other means. Users confirm that they have the necessary authorizations from the third parties whose data and/or content they share with the Owner and hereby exempt the Owner from any liability for claims or demands that may be brought against the Owner in relation to the unlawful distribution of third party content or the unlawful use of the Service.

The Owner does not moderate the content posted by the User or third parties, although it undertakes to act in the event of complaints from Users or orders from public authorities regarding content that is considered offensive or unlawful.

In particular, the Owner may decide to suspend or interrupt the display of the content in the following cases:

• if other Users make complaints;

• if the Owner receives a notification of infringement of intellectual property rights;

• if such suspension or interruption is decided by virtue of legal action, or as a result of such action;

• if a public authority so requests; or

• if the Owner considers that, as long as the content remains accessible through ETIQUETAS ANVER, it may pose a risk to other

Users, third parties, the availability of the Service and/or the Owner.

Services provided by third parties

Users may use services or content included in ETIQUETAS ANVER provided by third parties, but must first inform themselves of the conditions of use of said third parties and have accepted them. Under no circumstances may the Owner be held liable for the proper functioning or availability, or both, of the services provided by third parties.

Prohibited uses

The Service may only be used in accordance with these Conditions. Users shall refrain from:

• reverse engineering, decompiling, disassembling, modifying or creating derivative products based on ETIQUETAS ANVER or any part thereof;

• circumventing any computer system used by ETIQUETAS ANVER or its licensors to protect the content accessible through it;

• copying, storing, editing, modifying, preparing any derivative product or altering in any way the content provided through ETIQUETAS ANVER;

• using any robot, “spider”, website search/retrieval application or other automatic device, process or means to access, retrieve, “web scrape” or index any part of ETIQUETAS ANVER or its content;

• renting, licensing or sublicensing ETIQUETAS ANVER;

• insult, offend, harass, engage in threatening practices, threaten or otherwise violate the rights of third parties;

• distribute or publish content that is illegal, obscene, illegitimate, insulting or inappropriate;

• fraudulently appropriate any account in use by another User;

• register for the Service or use it for the purpose of contacting Users to promote, sell or advertise products or services of any kind through ETIQUETAS ANVER regardless of the form or method in which this is done;

• use ETIQUETAS ANVER in any other inappropriate manner that violates these Terms of Use.

TERMS AND CONDITIONS OF SALE

- PURCHASE

Payment methods used will be paygold and tpv

All payment transactions are made through secure connections using the HTTPS protocol. This ensures that the data transmitted between the customer and the payment provider is protected by encryption.

ETIQUETAS ANVER complies with the security standards applicable to online payment transactions, such as the Payment Card Industry Data Security Standard (PCI DSS).

The User will be responsible for any costs arising from the denial of payment.

Discounts and offers:

The Owner reserves the right, at its sole and unquestionable discretion, to offer discounts and/or offers for a limited time.

The conditions of these discounts and/or offers will be specified on each occasion on the corresponding information page of ETIQUETAS ANVER. Each discount and/or offer will be valid during the indicated period or, where applicable, until stocks run out.

If the discount and/or offer is set for a limited time, such time will be determined with reference to the time zone in which the Owner is established, as indicated herein.

Refund:

ETIQUETAS ANVER accepts refund and cancellation requests from Users only for the part of the Service that has not yet been provided.

The amounts paid will not be refundable if the Service has already been provided at the time of payment.

Cancellation:

Cancellation will be possible before it goes into production. Once it has entered, it is not possible to cancel the order since these are products customized by the customer.

To cancel the order, you must send an email to anver@etiquetasanver.com and specify the order number and the name of the buyer.

- DELIVERY

Deliveries will be made during normal business hours at the address indicated by the User and in the manner specified in the order summary.

Upon delivery, the User must verify the content, pointing out any anomalies that may exist in the delivery form.

In the event that the products are not collected before the deadline indicated by the carrier, the products will be returned to the Owner, who will not refund the purchase price or shipping costs.

The Owner cannot be held responsible for possible errors in delivery due to inaccuracy or lack of data made by the User when completing the purchase order, for damage that the products may suffer after delivery to the transport company when this has been organised by the User or for possible delays in delivery attributable to the latter.

In the event of purchasing products or services through ETIQUETAS ANVER, the User will have the right to terminate the contract without stating a reason, within a period of 14 days.

Limitations on the right of withdrawal

The amount of the refund of the price paid for returned products that are damaged or that have been used in a manner other than the purpose, nature, characteristics and functions inherent to which they are designed will be deducted from the amount of the reduction in their value resulting from said damage or use. Refunds will not be possible when the reduction in the value of the product is equal to the total value of the product.

The User must return the goods including a copy of the delivery note received.

In any case, the right of withdrawal is excluded with regard to:

• custom-made or clearly personalized goods;

• goods that may deteriorate or expire quickly;

• sealed goods that are not suitable for return for reasons of hygiene or health protection, if the seal was broken after delivery.

The User may not exercise the right of withdrawal if one of the exceptions described above is applicable to the purchased goods.

Applicability of the right of withdrawal

The clauses referring to the exercise of the right of withdrawal and its consequences and exceptions will only apply to those Users who can be considered consumers, e.g. Users who act for purposes that can be considered outside their trade (or business activity) or profession.

The Guarantee

Users who purchase as consumers will have the right to a guarantee of conformity of the products and services purchased within 24 months of their purchase, provided that the Owner is notified of the existence of the defects within 2 months of their discovery.

To exercise their right to a guarantee, the User must contact the Owner, using the contact information provided in this document, and provide a true description of the defect.

If the product does not comply with its description, the User will have the right to have it repaired or the product replaced.

The User also has the right to request a fair price reduction or to terminate the contract in the following cases:

• if the repair and replacement are impossible or disproportionately expensive;

• if the Owner has not taken measures to repair or replace the goods within a reasonable period of time, which will not be less than 15 days;

• when a previously carried out replacement or repair has caused significant inconvenience to the User.

The User will be obliged to return the defective products.

EXEMPTION AND LIMITATION OF LIABILITY

Exemption of liability

The User exonerates the Owner (including its subsidiaries, affiliates, representatives, directors, agents, licensors, partners and employees, as applicable) from all liability with respect to any claims or demands, including legal defense costs and fees, raised by third parties due to or in connection with the content published online, legal violations or the provisions of these conditions of use.

Limitation of liability

ETIQUETAS ANVER and all functions accessible through ETIQUETAS ANVER are made available to Users under the terms and conditions of the Agreement, without any warranty, whether express or implied, except as required by law. In particular, no warranty is given as to the suitability of the services offered for the User's specific purposes.

The User uses ETIQUETAS ANVER and the functions accessible through www.etiquetasanver.com at his or her own risk and responsibility.

In particular, the Owner, in accordance with the provisions of applicable laws, will only assume contractual or extra-contractual liability to Users or third parties to the extent of gross negligence or wilful misconduct, when the damage results immediately and directly from the activity of ETIQUETAS ANVER. Therefore, the Owner assumes no liability for:

• damages that are not a direct consequence of a breach of the Agreement by the Owner;

• loss of business opportunities or any other damages, including indirect damages, that the User may suffer (such as, but not limited to, commercial damages, loss of income, profits, benefits or expected savings, loss of contracts or business relationships, loss of reputation or goodwill, etc.);

• damages or losses arising from the interruption or malfunction of ETIQUETAS ANVER due to cases of force majeure, or at least due to unforeseen events and unforeseeable events and, in any case, which are beyond the control of the Owner, such as, but not limited to, interruption or malfunction of telephone or electricity supply lines, the Internet and/or other means of communication, lack of availability of web pages, strikes, natural disasters, viruses and computer attacks, interruptions in the supply of products, third-party services or applications; and

• incorrect or inappropriate use of ETIQUETAS ANVER by Users or third parties.

MISCELLANEOUS PROVISIONS

Interruption of Service

In order to ensure that Users make optimal use of the Service, the Owner reserves the right to interrupt the service to carry out maintenance or system updates, and will inform Users of this through constant updates that will be published on www.etiquetasanver.com.

Resale of Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any element of ETIQUETAS ANVER and its Services without the prior express written consent of the Owner, granted either directly or through an appropriate resale program.

For information on the use of their personal data, Users should consult the privacy policy of ETIQUETAS ANVER, which is hereby considered an integral part of these Terms.

Intellectual Property Rights

All trademarks, whether nominative or graphic, and any other trademarks, trade names, service marks, mixed marks, illustrations, images or logos appearing in connection with ETIQUETAS ANVER are and will remain the exclusive property of the Owner or its licensors and are protected by applicable trademark laws and related international treaties.

All trademarks and any other trademarks, trade names, service marks, mixed marks, trademarks, illustrations, images, logos relating to third parties and content published by such third parties on ETIQUETAS ANVER are and will remain the exclusive property of such third parties and their licensors, and are protected by applicable trademark laws and relevant international treaties. The Owner is not the owner of such intellectual property elements and may use them only in accordance with the limits and provisions of the contracts entered into with such third parties and for the purposes described therein.

Modification of these Conditions

The Owner reserves the right to modify these Conditions at any time, informing Users by publishing them on ETIQUETAS ANVER. Users who continue to use ETIQUETAS ANVER after the publication of the changes will be deemed to accept the new Conditions without reservation.

Assignment of the contract

The Owner reserves the right to transfer, assign, perform acts of disposal by novation or subcontract all or part of the rights and obligations arising from these Conditions, provided that the User's rights provided for in these Conditions are not affected.

Users may not assign or transfer in any way their rights or obligations arising from these Conditions without the written authorization of the Owner.

Notifications

All communications relating to ETIQUETAS ANVER must be sent using the contact details set out in this document.

Severability clause

If any clause of these Conditions is declared void or ineffective, said clause must be deleted, without affecting the remaining provisions.

Applicable law and jurisdiction

These Conditions and any dispute relating to the execution, interpretation and validity of this agreement shall be subject to the laws, state jurisdiction and exclusive jurisdiction of the courts of the place where the Owner has its effective headquarters.

An exception to this rule shall be made in cases where the law provides an exclusive jurisdiction for consumers.